Privacy Policy

OneHarmony is a registered trademark of Johnbrain Global Resources Limited RC 1137874.

This privacy policy is Effective August 1, 2017

This Privacy Statement will inform you of:

What personal information our website gathers about you, how we use and with whom we share the personal information we gather. Questions regarding this Privacy Statement should be directed to Please specify "Privacy Statement" in the subject line of your e-mail.


Privacy is of great concern to most users of the Internet, and is a critical part of an enjoyable and satisfactory user experience. We at OneHarmony are acutely aware of and sensitive to the privacy concerns of our subscribers and other visitors to our Web site. Whether you are a customer of our dating services or a visitor to our website, we assure you that we do not collect personal information from you unless you provide it to us. If you are registering a dating Account, you may be asked to provide certain personal information. Please note, however, that we are asking for this information for the limited purposes of creating your account, providing the services that we offer, and authenticating your identity in order to create your account and effectively bill you should you decide to subscribe to any of our services.

Information We Gather from You:

Personal Information:

There are two ways in which you may explicitly and intentionally provide us with and consent to our collection of certain personal information: Registration and Subscription - If you choose to register for or subscribe to our dating service, we will request certain information from you. Depending on the type of service that you request for, you may be asked to provide different personal information. For certain products and services, we may require your name, address, age, sex, location, telephone number, e-mail address, etc. E-mail Request for Information or notifications - We use links throughout our site to provide you with the opportunity to contact us via e-mail or phone to ask questions, request information, or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you personally to provide additional information about our products or dating services.

Statistical Information About Your Visit:

When you visit our site, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather identifies information about a visit to our site. We may monitor statistics such as how many people visit our site, the user's IP address, which pages people visit, from which domains our visitors come and which browsers people use. We use these statistics about your visit for aggregation purposes only. These statistics are used to help us improve the performance of our Website.

Use of Cookies:

We only use "cookies" as described in this Section. A "cookie" is a piece of information that our Web site sends to your browser, which then stores this information on your system. If a cookie is used, our Web site will be able to "remember" information about you and your preferences either until you exit your current browser window (if the cookie is temporary) or until you disable or delete the cookie. Many users prefer to use cookies in order to help them navigate a Web site as seamlessly as possible. You should be aware that cookies contain no more information than you volunteer, and they are not able to "invade" your hard drive and return to the sender personal or other information from your computer. Our uses of "cookies" are limited to the following specific situations. The first situation is with respect to temporary cookies. There are two instances in which we use temporary cookies. First, if you are accessing our services through one of our online applications our Web server may automatically send your browser a temporary cookie, which is used to help your browser navigate our site. The only information contained in these temporary cookies is a direction value that lets our software determine which page to show when you hit the back button in your browser. This bit of information is erased when you close your current browser window. If you come to our site from one of our business partners or advertising agents like facebook, our Web server may also send your browser a temporary cookie that reflects an "origination code" for that business partner or advertising agent. We use this information for statistical and marketing purposes. Second, if you log into an access-controlled section of our site, we may set a temporary session cookie to establish that you have been authenticated. The information contained in these cookies consists of random data that is used by the server to authenticate the browser requests to the server for that particular session. It does not include any type of personally identifiable information. This bit of information is erased when you close your current browser window. If you choose not to accept a temporary cookie, you will not be able to log into or navigate in these online applications. The second situation in which we may use cookies is with respect to permanent cookies. This type of cookie remains on your system, although you can always delete or disable it through your browser preferences. There are two instances in which we use a permanent cookie. First, when you visit our Web site and request documentation or a response from us. When you are filling out a form you may be given the option of having our Web site deliver a cookie to your local hard drive. You might choose to receive this type of cookie in order to save time in filling out forms and/or revisiting our Web site. We only send this type of cookie to your browser when you have clicked on the box labeled "Please remember my profile information" when submitting information or communicating with us The second instance where we use a permanent cookie is where we track traffic patterns on our site. Analysis of the collected information by our tracking technologies allows us to improve our web site and the user experience. In both instances of a persistent cookie, if you choose not to accept the cookie, you will still be able to use our Web site. Even if you choose to receive this type of cookie, you can always set your browser to notify you when you receive any cookie, giving you the chance to decide whether to accept it in each situation in which one is sent.

Use of Web Beacons:

OneHarmony may use Web Beacons - also known as single pixel or clear GIFs - on our website to analyze traffic patterns such as the frequency of use of particular parts of the site. The data collected helps us learn what information is of most interest to our customers and what offers our customers would most like to see. If you do not want to assist OneHarmony in improving its Web site, you can “opt-out” of this web site analysis by disabling JavaScript on your computer. If you disable JavaScript, some of the features on our web sites may not display properly on your computer browser or mobile device. OneHarmony may also use web beacons in promotional email messages to determine whether the message was opened and acted on. We may use this information on email response to develop future promotions you may enjoy. For these purposes, some of our Web beacons are tied to your e-mail address.


OneHarmony is in partnership with Google Admob/Adsense and other ad mediation networks which serve advertisements to users using our social network this move is to ensure that our service continues to be affordable to users, by supporting advertisements we are able to generate additional revenue to improve on our service and guarantee that our service continues to remain available to users. Advertisements does not affect the quality of service that we offer at OneHarmony and we do not submit users personal information to advertising firms or companies for direct targeting. Advertisements are only displayed in certain parts of our website and mobile apps. If you use our chat service to communicate with other members you should be aware that any personally identifiable information you submit there can be read, collected, or used by other members you chose to send such information to, and could be used to send you unsolicited messages. OneHarmony is not responsible for the personally identifiable information you choose to submit in our chat service with other members. To request removal of your personal information from chat service contact us at In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. You are also responsible for using our chat service in a manner consistent with the "Terms of Use" or other terms and conditions set forth on our site

How We Use and With Whom We Share the Personal Information We Gather:

The personal information we gather from you is used as explained below. Sending you responses and updates We generally respond to any e-mail questions, requests for product or service information, and other inquiries that we receive. We may also retain this correspondence to improve our products, services, and Web site, and for other disclosed purposes. Frequently we retain contact information so that we can send individuals updates or other important information about our services and products. We may use the information you submit to contact you to discuss the support, renewal, and purchase of our products and services. If we are required by law to disclose certain information to local, state, federal, national or international government or law enforcement authorities, we will do so. We will also disclose information to third parties as necessary in order to comply with applicable laws and regulations. In addition, OneHarmony may share information in order to investigate, prevent, or take action regarding illegal activities or suspected fraud, or enforce or apply our Terms of Use policy.

Business Transitions:

Circumstances may arise where, whether for strategic or other business reasons, OneHarmony decides to sell, buy, merge or otherwise reorganize business or business units. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is OneHarmony's practice to seek appropriate protection for information in these types of transactions.


From time-to-time we may request information from customers via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving the use of and satisfaction with our Web site, and improving our customer service and product offerings. From time-to-time, we notify our subscribers of new products, announcements, upgrades and updates. If you would like to opt-out of being notified, please contact us at or follow the unsubscribe instructions included in each promotional communication.

Data Retention:

We will retain your information for as long as your account is active or as needed to provide you services, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our Terms of Use policy.

Our Security Procedures:

We consider the protection of all personal information we receive from our Web site visitors and subscribers as critical to our corporate mission. Please be assured that we have security measures in place to protect against the loss, misuse, and alteration of any personal information we receive from you. As with any transmission over the Internet, however, there is always some element of risk involved in sending personal information. In order to try to minimize this risk, we encrypt all information that you submit in subscribing to our service using the Secure Sockets Layer (SSL) protocol.

Changes to this Privacy Statement:

If a material change is made to this Privacy Statement and/or the way we use our customers' personally identifiable information then we will post prominent notice of the nature of such change on the first page of this Privacy Statement and also on our home page. Our mailing address is:


Front Desk:

You have the right to review your personal information and have inaccurate information about you corrected. If you wish to do so, navigate to edit profile section of our website or to notify a change in your details, please contact customer care via email:

Kindly be aware that for security purposes, we may send your registration details to paymentwall our payment partner for analysis this is to prevent fraudulent payments where people use other peoples credit/debit cards to make unauthorized purchases or payments for goods and services online, this is clearly stated in our Terms of Use policy therefore all users/customers of our dating service are hereby advised to provide only accurate information during registration to avoid any inconvenience during subscription payments.

Additional information is available on our terms and conditions page.